Delivery Information

Interlink 1 Hour Delivery Window

We are well aware that most people do not want to wait in all day for deliveries. That is why all our parcels whether big or small are sent out using Interlink carriers.
As soon as Interlink have loaded there vans on day of delivery they will send a text message (providing a mobile number is given) with an estimated hour time slot for your delivery and all your consignment number details. If the time given is not convenient for you all you have to do is reply to the text message to select a different day.
If a mobile number is not provided an email with the same details will be sent out.

Which countries do you deliver to and what are the costs?

Mainland UK - Free delivery on orders over £100, Orders below £100 will be charged £5.79+vat
(Mainland Due to additional charges imposed by our couriers for deliveries to the Scottish Highlands, offshore islands these will be subject to additional carriage charge. Please contact us for details)

Republic of Ireland- £15.95+vat, under £100 and £11.95 over £100 average delivery time 2/3 days
Northern Ireland - £15.95+vat, under £100 and £11.95 over £100 average delivery time 2/3 days

FOR ALL THE COUNTRIES BELOW CARRIAGE CHARGES WILL BE ADDED WHEN WE RECIEVE YOUR ORDER AND IS FOR A MAXIMUM OF 30KILOS PER ORDER

France - £15.95+vat, average delivery time 2/3 working days
Belgium - £15.95+vat, average delivery time 2/3 working days
Germany - £15.95+vat, average delivery time 2/3 working days
Netherlands - £15.95+vat, average delivery time 2/3 working days
Luxemburg - £15.95+vat, average delivery time 2/3 working days
Austria - £22+vat, average delivery time 3/4 working days
Denmark - £22+vat, average delivery time 3/4 working days
Spain - £26+vat, average delivery time 3/4 working days
Italy - £26+vat, average delivery time 3/4 working days
Switzerland - £52+vat, average delivery time 3/4 working days

Unfortunately due to un-economical shipping costs we are currently unable to ship items to either CYPRUS or MALTA.

FOR ALL OTHER COUNTRIES PLEASE CALL US FOR A QUOTATION ON 01733 343031 OR EMAIL OUR TEAM sales@cbspowertools.co.uk

Will I have to sign for my delivery?
Yes, someone will have to be at the requested delivery address to sign for the order. Our carriers will not leave a parcel behind the back gate or with a neighbour etc. This is for peace of mind for us as well as our customers to ensure safe delivery.

Can I request a specific delivery date or time?
Unfortunately we are unable to specify a date time or whether your delivery will be morning or afternoon.


What happens if I'm not at home when the carriers deliver?
If there is no-one home Interlink will put a card through your door with all the relevant contact details for your local depot etc for you to re-arrange delivery. If you do not contact the carriers goods will be returned back to ourselves, we can re-send out your items but they will then be subject to further delivery charges.


How do I track my order?
By using the link below directly to the Interlink Express tracking website, Use the advanced search and by using the delivery postcode and the last four numbers of your online order number (sent to you in your order confirmation) you will be able to watch your order from the moment it leaves our warehouse until it arrives on your doorstep. If you have any problems please contact us.

http://www.interlinkexpress.com/tracking/index.jsp


Can I change my delivery address?
When you place your order you can specify a delivery address different to the invoice address. After we have received and processed your order we are unfortunately unable to alter the delivery address.